1. Introduction
Welcome to Witchy Coven. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information from or about you when you use our services through our website.
2. Information We Collect
a. Newsletter Subscription: If you choose to subscribe to our newsletter, we require your email address to send you periodic updates and news about our products and services. You may unsubscribe from these communications at any time by following the unsubscribe link in our emails.
b. Purchases: When you purchase digital products from our website, we collect information necessary to complete the transaction, including your name, email address, and any other relevant information. Please note, we do not store credit card numbers or payment information, as this is processed through a third-party payment processor.
3. Use of Your Information
We use the information we collect from you to:
• Deliver newsletters and other content you have requested.
• Process transactions and send you related information, including purchase confirmations and invoices.
• Respond to your comments, questions, and requests, and provide customer service.
4. Sharing of Information
We do not sell or otherwise share your personal information with third parties for marketing purposes. We may share information with third-party service providers who perform services on our behalf, such as website hosting, email delivery, and payment processing.
5. Digital Products and Returns
All sales of digital products downloaded are final and non-refundable. We encourage you to carefully review your order before making a purchase.
6. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.
Shipping Policy
Digital Products Delivery:
• All our products are digital and will be delivered electronically. No physical shipping is required.
• Upon purchase, you will receive an email with a download link for your digital product. Please ensure you provide a valid email address during the checkout process.
• If you do not receive the email within 24 hours, please check your spam or junk folder. If the email is still not found, contact our support team at [your support email] for assistance.
Refund Policy
Digital Products Refunds:
• Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital products once the purchase is complete.
• We recommend reviewing all product details, descriptions, and system requirements before making a purchase to ensure it meets your needs.
• If you encounter any issues with your digital product, such as download problems or file corruption, please contact our support team at [your support email]. We are committed to resolving any technical issues to ensure your satisfaction.
• In exceptional cases where a refund may be warranted, please contact us within 14 days of purchase to discuss your situation.
If you need further customization or additional policies, feel free to let me know!
blessing@witchycoven.com.